Terms and Conditions
SMS Terms and Conditions
Last updated: August 18, 2026
These SMS Terms and Conditions govern text messages sent by JACOP Health Care Services, doing business as One Community Home Health ("One Community," "we," "us," or "our"). By opting in to receive text messages from One Community, you agree to these SMS Terms and Conditions.
## 1. Program Description
One Community may send text messages concerning:
- Responses to inquiries about our services;
- Consultation and appointment scheduling;
- Care coordination and service-related updates;
- Employment, caregiver-interest, and application-related communications; and
- Other informational messages you request or authorize.
We do not use this SMS program to send detailed medical records or other sensitive health information. Text messages are not a substitute for emergency services. If you are experiencing a medical emergency, call 911.
## 2. Consent to Receive Text Messages
You may opt in to receive text messages from One Community by providing your mobile number and affirmatively agreeing to receive messages through a website form, by phone, in writing, or through another disclosed opt-in method.
Your consent to receive text messages is not a condition of purchasing or receiving services, obtaining care, or applying for or accepting employment. Consent applies only to One Community and the purposes described when you opt in.
## 3. Message Frequency
Message frequency varies depending on your inquiry, scheduling needs, care-coordination activity, or employment-related communications.
## 4. Message and Data Rates
Message and data rates may apply. Your mobile carrier's rates and charges are your responsibility. Contact your carrier for information about your messaging or data plan.
## 5. How to Opt Out
You may cancel text messages at any time by replying STOP to any message from One Community. After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that confirmation, we will not send additional text messages unless you opt in again.
You may also request to stop messages by calling 972-325-1598 or emailing info@onechh.com.
## 6. How to Get Help
Reply HELP to any message from One Community for assistance. You may also contact us at:
- Phone: 972-325-1598
- Email: info@onechh.com
- Address: 3560 Quannah Drive, Grand Prairie, Texas 75052
## 7. Privacy
Your privacy is important to us. Our collection, use, and protection of information associated with our text-messaging program are described in our [Privacy Policy](https://onechh.com/privacy-policy/).
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may disclose information to service providers that help us operate and deliver text messages, but only as necessary to provide those services, or when disclosure is required by law.
## 8. Supported Carriers and Delivery
Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages. Availability may vary by carrier, device, location, and service coverage.
## 9. Your Responsibilities
You represent that you are the subscriber or customary user of the mobile number you provide and that you are authorized to consent to receive messages at that number. If your mobile number changes or is reassigned, you agree to opt out or notify One Community promptly.
You agree not to use the SMS program for unlawful, abusive, or fraudulent purposes or in a manner that interferes with its operation.
## 10. Changes to These Terms
We may update these SMS Terms and Conditions as our messaging practices, services, or legal obligations change. The "Last updated" date above identifies the current version. Material changes will be posted on this page or communicated as required by law. Your continued participation in the SMS program after an update constitutes acceptance of the revised terms to the extent permitted by law.
## 11. Contact Us
JACOP Health Care Services d/b/a One Community Home Health
3560 Quannah Drive
Grand Prairie, Texas 75052
Phone: 972-325-1598
Email: info@onechh.com